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Support & Inquiries Norrsken Kigali, Rwanda Protected Whistleblower Route

Contact MOVEMAX Connect

Reach our Kigali headquarters, request operations support as an applicant or partner, or raise a strictly confidential complaint outside your supervision line.

+250 788 303 195
Direct Management Vault

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Protected Confidential Complaint Route

Messages submitted under Confidential complaint are routed directly to designated Management investigators in an isolated vault. They are never shared with or visible to your Cell, Sector, or District Supervisor.

Between 40 and 1,000 characters.

Contact details

MOVEMAX LOGISTIC LTD
Norrsken Office, 1 KN 78 St, Kigali, Rwanda
Primary Dispatch & Support: +250 788 303 195
Secondary Telephone: +250 788 995 398
Corporate Email: [email protected]
Main Corporate Website: movemaxlogistic.com ↗
WhatsApp Operations Desk: +250 788 303 195
Office Hours:
Monday – Friday: 08:00 – 17:00 (Africa/Kigali)

Raising a confidential complaint

If you need to report misconduct, solicitation of fees, harassment, or abuse of authority, you can raise a confidential complaint completely outside your supervisor line.

  • Your supervisor is never notified and cannot view the complaint.
  • Any person named in a complaint is barred from reviewing or investigating the case.
  • You may submit with your contact details or choose anonymous submission in the form on this page.
Select Confidential complaint in form